Contact information

Hound Vault Customer Support

Questions about your order, sizing, shipping, returns, or products can be sent to:

Email: Houndvault@q4enterprises.shop

Please include your full name, order number, and a clear description of your request so our support team can assist you efficiently.

We aim to respond to customer inquiries within 1–3 business days. Response times may be longer during weekends, holidays, product launches, or periods of high order volume.

Hound Vault is operated by:

Q4 Enterprises LLC
United States

For order-related assistance, please contact us by email before opening a payment dispute. We will make a reasonable effort to investigate and resolve the issue.